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Onboarding

From demo to full go-live in under four weeks.

Five steps. Each owned by a named person on our team. Here's exactly what happens between the day you book a demo and the first fee cycle running end-to-end on Inforida.

The five-step rollout

  1. Book a guided demo

    You + Inforida onboarding specialist30 minutes

    Tell us your school size, board (CBSE / ICSE / State / IB / Cambridge) and the tools you run today. We tailor the walkthrough to your actual workflows and end with a written quote.

    • No slide deck — your live data, your workflows
    • Pricing confirmed for your student count
    • Sandbox account to try with your own staff
  2. Onboarding & data migration

    Inforida migration team24 to 48 hours

    We import students, classes, fee heads, staff, timetables, past attendance and historical marks from your current system — Excel, CSV or direct from the existing ERP. You sign off once the numbers match.

    • Done by us, not you — zero engineering needed
    • Parallel-run with your current system for a week
    • Every import cross-checked against your totals
  3. Role-wise staff training

    Owners, principals, teachers, accountants, admin3 to 5 days

    Live sessions per role — owners, accountants, teachers, admin — with printed quick-start guides and recorded walkthroughs. Teachers practise on sandbox data before touching real classes.

    • Sessions in English, Hindi, and regional languages
    • Recorded for anyone who joins later
    • Dedicated slack/WhatsApp channel for questions
  4. Parent rollout

    School + Inforida support team1 week

    Parents download the Inforida app via a branded QR you send home. We help your team run the launch — welcome note, first attendance alert, first fee cycle — so adoption hits 90%+ in week one.

    • QR-based sign-up, no username or password to remember
    • Ready-made parent welcome templates
    • Live dashboard tracking family adoption per class
  5. Ongoing support & expansion

    Inforida customer successEvery day thereafter

    Your dedicated onboarding specialist stays with you for the first 90 days. After that, standard support runs 8 AM to 10 PM IST, seven days, with 24×7 emergency coverage and quarterly business reviews.

    • In-app chat, phone, and email — all answered by humans
    • Quarterly reviews with your leadership
    • Advance notice on every new AI feature

Ready to see step one?

Book a 30-minute demo. By the end of it you'll have a written timeline for your school — who does what, and when.