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Browse by topic
Short, skimmable articles. All written by our team.
Account & Access
Login, passwords, 2FA, school switching
- Resetting your password
- Enabling two-factor authentication
- Switching between schools
- Managing notification settings
Billing & Fees
Invoices, plan changes, payment issues
- Downloading your invoice
- Changing your billing plan
- Updating payment methods
- Refund status & timelines
Attendance & Goood Morning
Face-recognition setup, rules, exceptions
- Calibrating Goood Morning cameras
- Handling missed attendance marks
- Bulk uploading student photos
- Configuring late-mark policy
Admissions & QuickEnroll
Applications, documents, approvals
- Publishing your admissions form
- Automating document verification
- Stage-based approval workflows
- Converting inquiries to applicants
Parent Communication
App, WhatsApp, SMS, Bird AI calling
- Sending broadcast messages
- Setting up Bird AI for admissions
- WhatsApp template approvals
- Delivery reports & opt-outs
Integrations & API
Tally, Razorpay, webhooks, SSO
- Connecting Tally for accounting
- Razorpay & PayU configuration
- Setting up Google SSO
- Using the REST API
Jump to what matters for your role
Hand-curated shortcuts for every user of Inforida.
This week's most-read
How to migrate from your previous ERP
A 14-step walkthrough covering student data, fee structure, and parent onboarding without downtime.
Goood Morning camera calibration guide
Lighting, angle, and whitelist configuration — includes a checklist PDF.
Setting up automated fee reminders
Schedule reminders over WhatsApp, SMS, email, and Bird AI calls with smart fallbacks.
Role-based permissions explained
Principal, admin, teacher, accountant, parent — who sees what, and how to customise.
All systems operational
Live health of every Inforida service. Updated every 60 seconds.
Still stuck? Escalate to a human.
Our support team in Bangalore and Lucknow picks up every ticket personally. For critical outages, ring the hotline — we answer in under two rings.
- P1 — outage / blocked< 15 min · 24×7 pager
- P2 — core feature broken< 2 hr · weekdays
- P3 — question / request< 24 hr · weekdays