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Blogs
Pinging every service…

Recent incidents

Last 30 days. Resolved incidents fade; ongoing ones stay highlighted.

No incidents recorded. Operations smooth.

Our SLA commitment

What we promise for every paying Inforida customer.

99.9% monthly uptime

Target across alfred23 API, Mongo, and Redis. Service credits apply if we miss it.

<60 s alert latency

Every minute we ping seven systems. The on-call engineer is paged the moment a check fails twice in a row.

15 min P1 response

Critical issues get a human reply within 15 minutes during business hours, 60 minutes after-hours.

Public post-mortems

Every P1 outage gets a written RCA published here within 5 business days. No spin.

Behind the page

The boring detail. Four facts, no marketing.

CHECKS

Active probes every 60s · TCP for infra, HTTP for surfaces.

FLAP GUARD

Two consecutive bad ticks before an incident opens. Single blips stay silent.

FAN-OUT

WhatsApp + email to on-call. 10-minute cooldown per service.

RETENTION

90-day raw checks via TTL index. Uptime % is computed, not aspirational.

Status API

Pipe Inforida health into your own dashboards. Public, no auth required.

GET
/api/uptime/status

Live snapshot of every service: status, latency, 7-day & 30-day uptime.

Try it →
GET
/api/uptime/incidents?days=30

Resolved + ongoing incidents in a configurable window. Default 30 days.

Try it →
GET
/api/uptime/history/:service

Last N raw checks for one service. Drives the per-service trend lines.

Try it →

Common questions

Quick answers about how this page works.

Why is the engagement service degraded sometimes?

It dispatches WhatsApp + email. When Muzztech or AiSensy throttles or returns a 4xx, we mark it degraded. Alerts auto-route through the fallback path.

Where is this monitor running?

Inside the alfred23 backend itself — no third-party uptime vendor. That means a self-monitoring caveat applies for the API. We balance with external pings on Orbit and the marketing site.

How do I report an issue I am seeing that the page says is "up"?

Email team@inforida.in with the timestamp and what you observed. Screenshots welcome — false negatives are rare but possible.

STAY AHEAD OF OUTAGES

Get paged before your students notice.

Inforida superadmins can self-add to the WhatsApp + email rotation. Schools on Enterprise can request a custom Slack or Teams webhook fan-out.

Public status JSON · /api/uptime/status

Inforida blogs,
insights & more.

Stay updated with the latest in education technology, school management, and AI-powered learning.

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Frequently Asked Questions.

Everything you need to know about Inforida's platform, pricing, and implementation.

Inforida is a comprehensive school management ERP solution designed to streamline administrative tasks, improve communication, and enhance academic operations for educational institutions.

Inforida improves fee collection by offering automated payment tracking, digital receipts, and multiple payment options (cash, card, online). The system also sends reminders for due payments, reducing delays and manual errors.

Yes, Inforida is highly customizable. You can tailor the platform according to your school requirements, including fee structures, roles, and permissions.

Yes — parents get a free, secure mobile app with live updates, attendance, fees, and direct messaging to teachers.

Yes, Inforida offers a mobile app for parents, students, and teachers, enabling access to important information and features anytime, anywhere.

Inforida provides 24/7 customer support, along with online resources such as tutorials, FAQs, and video guides to assist users with the platform.

Yes, Inforida supports multiple campuses, allowing centralized management of all school branches through a single dashboard.

Indian data residency, AES-256 at rest, TLS 1.3 in flight, DPDP-compliant. We never train AI on student data and offer audit trails on every record.

Simply contact our team for a free demo or trial, and we will guide you through the setup process, helping you implement Inforida in your school quickly and efficiently.