FAQs
The questions schools ask most about voice quality, languages, legality, and cost.
ForSchool Admin Staff
Does Bird sound like a robot?
No. Bird uses natural prosody, fillers, and context-aware pacing. In blind tests, parents identify Bird as AI less than 40% of the time on a one-minute call.
Which languages does Bird speak?
English, Hindi, Tamil, Telugu, Marathi, Kannada, Bengali, Gujarati, Malayalam, and Punjabi. Enterprise supports custom voice-brand training.
Is AI calling legally allowed for schools in India?
Yes, with proper consent. Bird only calls numbers you have opt-in consent for and respects DND. Every call is logged, recorded, and auditable — keeping your school DoT / TRAI compliant.
What if a parent asks something Bird can’t answer?
Bird transfers the call to a human counsellor (live or via callback) within the same session. No parent is left at a dead end, and you configure the escalation thresholds per flow.
How much does it cost per call?
On Growth, roughly ₹4–₹5 per call including voice, compute, and telephony — versus ₹35–₹60 for a human BPO call. Enterprise pricing drops further at volume.
Can Bird handle regional accents?
Yes. Bird is trained on Indian accents and regional pronunciations and performs noticeably better than global voice agents on parent calls from Tier-2 / Tier-3 cities.
How do we monitor call quality?
Every call produces a transcript, recording, sentiment score, and outcome tag. Growth and Enterprise include a call-quality dashboard with filters by language, flow, and outcome.
How fast can we be up and running?
Starter schools launch within 3 working days — we script the flow, record a test batch, and go live. Growth rollouts with custom flows take 1–2 weeks.
Was this page helpful? Bird AI v1.3.0betaPage updated June 15, 2026
