24/7 inbound

Answer after-hours calls with your knowledge base, book callbacks, and escalate the high-intent ones.

ForSchool AdminStaffParent

Parents call when they’re free, not when your office is open. Bird answers inbound calls around the clock, handles common questions from your knowledge base, and books callbacks or escalates when a human is needed.

Inbound calls
Inbound calls answered by the same agent.
  • Always-on answering — no after-hours BPO team required.
  • Answers FAQs (fees, timings, policies, admission criteria) in the caller’s language.
  • Books a callback on a counsellor’s calendar and texts the parent a confirmation.
  • Transfers high-intent callers to a live agent.
Parent
Call any time. Bird will answer, help with the basics, and make sure a human follows up if you need one — you won’t hit a dead end.
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Frequently Asked Questions.

Everything you need to know about Inforida's platform, pricing, and implementation.

Inforida is a comprehensive school management ERP solution designed to streamline administrative tasks, improve communication, and enhance academic operations for educational institutions.

Inforida improves fee collection by offering automated payment tracking, digital receipts, and multiple payment options (cash, card, online). The system also sends reminders for due payments, reducing delays and manual errors.

Yes, Inforida is highly customizable. You can tailor the platform according to your school requirements, including fee structures, roles, and permissions.

Yes, parents get a free, secure mobile app with live updates, attendance, fees, and direct messaging to teachers.

Yes, Inforida offers a mobile app for parents, students, and teachers, enabling access to important information and features anytime, anywhere.

Inforida provides 24/7 customer support, along with online resources such as tutorials, FAQs, and video guides to assist users with the platform.

Yes, Inforida supports multiple campuses, allowing centralized management of all school branches through a single dashboard.

Indian data residency, AES-256 at rest, TLS 1.3 in flight, DPDP-compliant. We never train AI on student data and offer audit trails on every record.

Simply contact our team for a free demo or trial, and we will guide you through the setup process, helping you implement Inforida in your school quickly and efficiently.