Absence follow-up

Triggered by Goood Morning: call the parent of an absent child the same morning and capture the reason.

ForSchool AdminParent

When Goood Morning flags an absence, Bird calls the parent the same morning, asks if everything’s okay, captures the reason, and routes anything medical to the class teacher — logging it all to Nucleus.

  1. 1
    Absence detected
    Goood Morning flags a child as not present by the cutoff.
  2. 2
    Bird calls
    A gentle check-in call to the parent in their language.
  3. 3
    Capture & route
    Records the reason; escalates medical cases to the class teacher.
  4. 4
    Log
    Updates the absence record so no one has to chase it.
Set this up from the Goood Morning side too — see Absence follow-up.
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