Absence follow-up
Triggered by Goood Morning: call the parent of an absent child the same morning and capture the reason.
When Goood Morning flags an absence, Bird calls the parent the same morning, asks if everything’s okay, captures the reason, and routes anything medical to the class teacher — logging it all to Nucleus.
- 1Absence detectedGoood Morning flags a child as not present by the cutoff.
- 2Bird callsA gentle check-in call to the parent in their language.
- 3Capture & routeRecords the reason; escalates medical cases to the class teacher.
- 4LogUpdates the absence record so no one has to chase it.












